Android App - FAQ

Guide to your first design

Once you have downloaded the Desygner App, follow these steps to navigate our application like a PRO!

  • Press the app
  • The first page will show you available templates, please note that the “locked” ones are for Premium Users.
  • Select your first template by pressing on the type, format, and then your favorite model. I suggest you start with a similar template that you want, please note that you can change the text, images, and elements in the editor.
  • Click on the template you wish to edit.
  • Click “Create New Project”

You will be then brought to the editor, you can change any element in the project by following this guide:

  • To add an element, like an image, text, or sticker, press on the “+” at the bottom of the screen.
    • If you are adding an image, press “image”
    • If you are adding text, press “text”
    • If you are adding elements, press “elements”
  • To edit an element, that is already in the project, press the element.
    • If it is an image, you can replace it, reposition it, change the fill color, and change the opacity.
    • If it is a text box, you can duplicate it, edit the text, change the font, size, fill color, opacity, style, alignment, spacing, and rotate it.
    • If it is a sticker, you can change the fill color, you can change the size, flip it, and duplicate it.

Once you are done with your project, you can export, download, or save it by pressing the 3 dots in the bottom right corner.


Answers regarding images

How do I download with a transparent background?

This is a step by step guide to how to download a PNG image with a transparent background, using the Desygner App.

  • Go to the project that requires the background to be transparent.
  • The first way to make the background transparent is to press the current background and delete it. There will be an automatic background, that is made of squares. This background will be transparent. 
    Please note that if elements are in front of the background, you may need to move them to access the background.
  • The second way to make the background transparent is to press the “+” icon at the bottom of the screen
  • Press “Images”
  • Press the background icon, that is at the top right of your screen
  • Select “Transparent background”


To download the background as transparent:

  • click the 3 small dots
  • Press export,
  • Press the download icon
  • Press “download as PNG”

The background will be saved on your phone as a PNG file with a transparent background.

How do I edit images?

To edit an image please follow these steps:
– From your current project, inside the App
– Press the “+” Icon at the bottom of the screen
– Press Image
– Press on the image you would like to use
– At the bottom of the screen, editing options will appear

If you are working with a template and image placeholders,
– Click on the current image in the placeholder
– Click replace
– Select the image

Editing options, that are available at the bottom of the screen when you press the image
– You can reposition the image by pressing ” Reposition”
– You can change the “Opacity”
– You can use the image as a “Background”
– You can also flip the image, “Flip”

How do I change the background?

To change the background follow one of these steps, from your design:

  • Press the “+” icon
  • Press “Image”
  • Press the background icon
  • From here you can “Pick a color”, place a “Transparent” background, or choose a category

If you want to make an image the back ground, follow these steps:

  • Add the image to your design
  • At the bottom of the screen, a menu will have appeared
  • Scroll it until you find the “Use as background” icon
  • To adjust the image, press on the background
  • Press the “Reposition” icon

How do I use image placeholders?

To use image placeholders, follow these steps:

  • From your design
  • Press the “+”
  • Press elements
  • Press “SHAPES”, please note you can only convert shapes
  • Choose the element you would like to convert into an image box
  • Press it
  • At the bottom of the screen, a menu will appear
  • Scroll it until you see “Convert to image box”
  • Press it
  • Now press the image placeholder
  • Press “Replace”
  • Select the image
  • You can adjust the position by pressing “Reposition”

How do I crop an image?

To crop an image from your design, follow these steps:

  • Add the image to your design
  • Press the image
  • Move the four icons that are at the top, bottom, left, and right of your image
  • Press and drag the icons to crop the image
  • To adjust the image, press “reposition”
  • Tap the screen to confirm the crop

Are the images really free to be used?

All of our royalty free images are free for anyone to use. This means that all of the images you search online for are free to be used by anyone. These images have been donated by the artist for general use. Aren’t they awesome!

You can use them without having the worry about copyright infringement or other types of repercussions.

So go ahead! Help yourself 🙂

How do I add images?

From the App, go to your design, and press the “+” at the bottom of the screen

  • Press “image”
  • The page you will be brought to will show the images on your phone first, you can add them by pressing them.
  • To search online for “Royalty Free Images”, press “Search online images”. Then enter a word to describe the image you would like. For example, write “beach” for images of beaches. Then press the image you like.
  • Premium Users will have access to “Brand Kit” this is where they can save unique elements.
  • Press the background icon, and select the type of background you would like.

Answers regarding elements

How do I group elements?

To group elements together, follow these steps:

  • From your design, press, and drag over the elements, you would like to group. A blue square should highlight the elements.
    – Press the “Group” Icon

The elements are now grouped together, you can reverse this action by pressing “ungroup”.

How do I copy and paste elements?

Please note you can only copy and paste elements from the desktop version.

Once you have logged into your Desygner desktop account, press your design, and press “Edit”.

  • Then drag your mouse over the elements you would like to copy and paste
  • Press Ctrl C, to copy
  • Then go to the place you would like to paste the elements and press Ctrl V
  • The elements should have been copied and pasted.

How do I add elements? Such as Stickers and Shapes

From the App, go to your design, and press the “+” at the bottom of the screen

  • Press “elements”
  • You can browse this category to add “STICKERS”, and “SHAPES”.

To add a sticker, press “STICKER”

  • You can filter the categories by pressing “Filter by category”
  • Press the sticker you would like to add to your design
  • You can then edit the color, size, rotation, and more

To add a shape, press “SHAPES”

  • You can filter the categories by pressing “Basic”
  • Press the shape you would like to add to your design
  • You can then edit the color, size, rotation, and more

For Premium Users, they will have access to “Brand Kit”, this is where they can add items or retrieve saved ones.


Answers regarding texts and fonts

How do I add my own font?

To add your own font, you need 3 things before you start:

  1. A saved document with your font in it.
  2. You can only download them from the desktop version of Desygner.
  3. This option is only available for premium users

Once you are on the desktop version of Desygner (desygner.com), follow these steps:

  • Login to your Desygner account
  • Click on “Library”, it should be on the top right corner of the screen.
  • Click on “Add Font”
  • Upload your font.
  • The font will now be available in your library and “Brand Kit”, you can now use it on the desktop and mobile version.

How do I center text?

Thank you for your question, to center text from the App, follow these steps:
– Click on the current text box
– There will be a menu that will appear at the bottom of the screen
– Scroll it
– Click on “Text Alignment”
– Press the option you would like

How do I change the color of the text?

To change the color of the text, follow these steps:

  • Go to your design editor
  • Press on the text you would like to change the color
  • At the bottom of the screen an editing menu will open, you can scroll it
  • Scroll the menu until you see a circle with “Fill color” underneath it.
  • Press it
  • You can choose from recently used colors and colors in the design
  • You can also add a new one by pressing the “+” icon
  • You can then select the color for your design
  • Press the check to apply it to your design

How do I change the Font?

To change the font in your text box, that is inside your design, follow these steps:

  • Press on the text
  • At the bottom of the screen an editing menu will open, you can scroll it
  • Scroll the menu until you see the “Font” icon
  • Press it
  • You can scroll to see the different types of Fonts or type to search
  • Press on your favorite Font
  • Press on your design to return to the main editor

How do I change the Font size?

To change the size of your font, that is inside your design editor, follow these steps:

  • Press on the text
  • At the bottom of the screen an editing menu will open, you can scroll it
  • Scroll the menu until you see the “Font” icon
  • Press it
  • You can change the size of your font by dragging your finger across the “Size” menu
  • Press on your design to return to the main editor

Or

  • Press on the text
  • Scroll the menu until you see the “Font size” icon
  • You can change the size of your font by dragging your finger across the “Size” menu
  • Press on your design to return to the main editor

Or

  • Press on your design
  • Press on one of the four corners of the text box
  • Press and drag the corner to make the font larger or smaller

How do I add text?

From the App, go to your design, and press the “+” at the bottom of the screen

  • Press “text”
  • You will have different types of text boxes you can add, the first types are “Add heading”, “Add subheading”, and “Add body text”. Click on the option you would like.
  • The Second type is “TEXT BANNER”, you can scroll down to see all the options, press on your favorite style to add it.
  • The third type is “BRAND KIT” this is only for premium users, this is where their saved fonts will be available.

To edit the text, click on the text box and the editing options will appear at the bottom of the screen.


Answers regarding Desygner Community

How do I find friends on Desygner?

To find friends in the Desygner Community, follow these steps:

  • Open the Desygner App
  • Press “Community”
  • Press “Find Friends”
  • From this page, you will have 3 options, you can either search in the Desygner account, your contacts or invite them by email
  • For example, if they are already members of Desygner, press Desygner
  • Enter the username of your friend
  • Add them as a friend

How do I “Team up” with other Desygners?

Want to team up with friends, or other desygners? Follow these steps:

  • Open the Desygner App
  • Press “My Projects”
  • At the left of each of your projects, you should see 3 dots, press it
  • Press “Team up”
  • From here you can add “Co-desygners” that can edit the project and invite others or you can “Tag” people to see the changes you have made.

What is Desygner Community?

Desygner Community is a program within the app that permits you to share your designs with others. That way you can compare, like, and share other designs.

You can also find your friends that have a Desygner Account and collaborate with them. To do this, follow these steps:

  • Open the Desygner App
  • Press “Community”
  • From this page, you can “Find Friends”, “Explore”, or see all your “Friends”

If you don’t want to share your designs with the Desygner Community, you can change the privacy setting of your projects. To do this, click on this link How do I make my designs private?


Help with projects

How do I find templates?

To find templates for your new design, simply open the App and the first page will bring you to all our available templates.

At the top of the screen you will see the various types that are available, please note that you can scroll the top to see all the different options.

Once you have selected the type, you can choose the size or style by pressing one of the available options under the type. For example, if you choose “Social Posts”, press the Facebook Icon for the correct size for Facebook posts.

You can now select the template for your design, you can scroll down to see all the options. Once you have chosen your favorite simply click on it, and press “Create New Project” or “Add to Project”.

How do I duplicate a page in a project?

To duplicate a page in a design, follow these steps:

  • Click on the Desygner App
  • Press “My Projects”
  • Click on the project that has the page you would like to duplicate
  • Press the pages icon, it is the icon that looks like pages with a number in it. It should be at the bottom right of the screen.
  • Press the duplicate icon, it is in between the delete and download icons.
  • You have now duplicated your page

Can I have multiple designs in one project?

Yes, you can have multiple designs in one project, from our App, follow these steps:

  • Click on the Desygner App
  • Press “My Projects”
  • Click on the project that you would like to add designs
  • Press the pages icon, it is the icon that looks like pages with a letter in it. It should be at the bottom right of the project.
  • Press the blue “+” icon
  • You can then add a new template to your project.

How do I edit a saved project?

To edit a saved project, simply follow these steps:
– Open your Desygner App
– At the bottom left corner, you will see “My projects”
– Press it
– All of your previous projects will be visible, please note that you may need to scroll the page to see them all.
– Each project should have an image visible, to help you remember, and the small number in the right corner is the number of pages in that project.
– Press on the project you would like to edit
– After the page has loaded, you should be able to edit the project.

How do I export a project? Such as downloading and sharing

Once you have completed your design, follow these steps:

  • Press the “Export” icon, that is at the top right corner of the screen

or

  • Press the 3 dots, that are in the bottom right corner of your editing screen
  • To save the changes you have made, press “Save”
  • To pick another design, press “Change template”, you may want to save your changes before pressing this option.
  • To export your project, press “Export”, you can then share it on social media or download it by pressing the download icon. You have the option to download it as JPG, PNG, or PDF.

How do I change the background?

To change the background follow one of these steps, from your design:

  • Press the “+” icon
  • Press “Image”
  • Press the background icon
  • From here you can “Pick a color”, place a “Transparent” background, or choose a category

If you want to make an image the back ground, follow these steps:

  • Add the image to your design
  • At the bottom of the screen, a menu will have appeared
  • Scroll it until you find the “Use as background” icon
  • To adjust the image, press on the background
  • Press the “Reposition” icon

How to share on social media

To share your awesome design on social media, follow these steps:

  • From your design, press the 3 blue dots that are in the bottom right corner or press the export button in the top right corner of the editor.
  • Press Export
  • Press the share icon
  • You have the choice of sharing the design, or the project, press your choice
  • Then press the medium that you would like to share the design with
  • Don’t forget to tag or share your design with us!

How can I make my own format?

To make a custom format, simply follow these steps:

  • Open the Desygner App
  • Press the setting icon
  • Press “Add your own format”, it is at the bottom of the screen
  • Enter the information
  • Press create
  • The format will be saved under “Custom”, press the custom format and then select a template that fits that size or start from new

How do I use layers?

To use layers inside of the app, beginning from your design, follow these steps:

  • Press the layer icon, that is in the left corner
  • You should see all the templates in your text, from here you can easily edit a layer
  • Select a layer you would like to edit by pressing the layer
  • You should then be able to easily edit the layer

Note the menu at the bottom of the screen, that contains diverse features for customization.

How do I delete a project?

To delete a project, follow these steps:

  • Open the Desygner App
  • Press “My Projects”
  • Each of your projects will have 3 dots in the top right corner
  • Press it
  • Press “delete”
  • Press “delete” again

Account Setting

Can I use my Desygner creations for my business?

Yes, you can! We simply can not be held responsible for any copyright infringements done with our editor. 

If you want to make sure you are not breaking any copyright laws, you can use “Royalty Free Images”.

The “Royalty Free Images” are available in our editor, simply tick the box “Royalty Free Images” on the desktop version.

In the App, they can be found simply by searching on “Search online images”.

I’m confused with the payment options

The first option is to be a free user, you will have limited access to templates, downloads, storage, and images.


The second it to be a premium user, as a premium user you will get access to all our images, templates, features, and more.

The third is our business plan, We Brand, this offers the possibility to share designs with members, lock the elements, maintain brand integrity, and ensure consistency. You can also control the content that your members write, for example, stopping profanity.

For more information, follow this link:

https://desygner.com/en_us/desygner-premium

How do I deactivate my account? ☹

To deactivate you Desygner account, follow these steps:

For Free Users:

  • Open the Desygner App
  • Press the 3 bars that are in the top left corner
  • Press Settings
  • Press Deactivate profile
  • Press “DEACTIVATE”

For Premium Users:

  • Follow the steps for Free Users

Contact support@desygner.com that way we can remove you from our list.

How to share on social media

To share your awesome design on social media, follow these steps:

  • From your design, press the 3 blue dots that are in the bottom right corner or press the export button in the top right corner of the editor.
  • Press Export
  • Press the share icon
  • You have the choice of sharing the design, or the project, press your choice
  • Then press the medium that you would like to share the design with
  • Don’t forget to tag or share your design with us!

How do I change the language?

To change the language of your Desygner account, you will have to change the language on the desktop version.

Simply follow this link: https://desygner.com/settings#account

How do I edit my profile?

To edit your profile from the mobile App, follow these steps:

  • Open the Desygner App
  • Press the 3 bars in the top left corner
  • Press “Settings”
  • Press “Edit Profile”
  • From here you can edit all elements of your profile, including profile picture

How do I make my designs private?

To make your designs private, follow these steps:

Please note that only Desygner Premium users have this feature.

  • Open the Desygner App
  • Press on “My Projects”
  • At the top right corner of each project, you should see 3 dots
  • Press it
  • Press “Change privacy”
  • Under Privacy, you should see the current privacy setting
  • Press it
  • Press on the preferred privacy setting

What is Brand Kit?

The brand kit is only available to Desygner Premium users, all saved images, fonts, texts, elements, and more can be stored in the “Brand Kit”.

The kit is made to facilitate the creation of designs that need specific elements in them. For example, a saved font can be stored in the Brand kit and used in multiple designs easily.